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RECENT INCIDENTS

Last 30 days.

EU-WEST-1 elevated latency on plan submissions

RESOLVED · 2026-05-18 · DURATION 24m · IMPACT MINOR

Plan submission p95 latency in EU-WEST-1 elevated to 4.2s (normal: 0.8s) for 24 minutes due to a regional dependency upgrade. Failover routed plan traffic via US-EAST-1. No command path affected. Root cause identified and the offending upgrade rolled back. Full RCA in our customer portal.

Audit log export delays

RESOLVED · 2026-04-30 · DURATION 1h 12m · IMPACT MINOR

NDJSON audit log exports queued behind a backfill job. Export pipeline drained within 1h 12m of detection; no audit records lost. Backfill jobs now run with isolated quota.

Scheduled: TACK 2.0 multi-body solver release

COMPLETED · 2026-04-12 · DURATION 0m DOWNTIME

Phased release of TACK 2.0 continuous-thrust solver with multi-body dynamics support. Rolled out region-by-region with zero downtime. All customers on 2.0 as of 2026-04-12 18:00 UTC.

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